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BANK tech-trends News
 

September 26, 2011 - September 30, 2011

Complimentary Webinar

Voice Recovery & Business Continuity Insurance

This program will educate and demonstrate how to comply with FDIC emergency preparedness guidelines by protecting the communications of your community bank in the event of a communications outage. This new, easy-to-use technology ensures restoration of incoming calls and faxes soon after a natural disaster or other telecom outage. The service is affordable for large or small banks, and satisfies all FDIC compliance requirements for communications emergency preparedness.


What You Will Learn:

- How to rapidly recover from outages
- How to regain complete control of incoming calls and faxes
- How to reroute up to thousands of phone numbers in minutes or even seconds
- How to broadcast recorded messages to small or large groups of people

Who Should Attend: This program will benefit senior managers, IT Directors, VPs of Operations, and anyone at the bank who is interested in telecommunications, disaster recovery or business continuity.

Presented By: Telecom Recovery is an industry pioneer in the rapid recovery of communications after a telecommunications outage, with a unique focus on the restoration of the incoming calls to existing phone numbers.

Date: Schedule a 30-minute live demonstration at your convenience that could one day save your business. If this isn't the easiest to use, most affordable, and most powerful inbound telecom disaster recovery system that you have ever seen, we will send you a free gift - seeing is believing!

To Register: http://www.banktt.com/webinars.htm  
 

~ This Week's News is Sponsored by MARQUIS Software Solutions ~

Please contact John Kassing @ johnk@gomarquis.com, or call 800-365-4274 to learn more about MCIF, referral tracking or CRM solutions that you can and will actually use!

 

Hardware News

Intel announced the new 710 series solid state drives (SSD), which the company says are a replacement for hard drives in enterprise servers. The drives are MLC (multilevel cell) SSDs, which store bits of data at multiple levels in each cell, but provide the endurance of typical single-level cell (SLC) SSDs, where a bit of data is stored per cell. SLCs are considered faster and more reliable than MLCs in terms of endurance cycles. Additionally, the Intel SSD 710 includes a technology called HET (high endurance technology), which combines firmware enhancements, management features and algorithms to reduce data errors.

Meanwhile, Micron just released its first entry level SSD aimed at being used as a boot drive in servers or for I/O intensive read applications. The P400e comes with a 6Gbps serial ATA (SATA) interface. It comes in capacities of 50GB, 100GB, 200GB and 400GB and has a maximum sequential read/write rate of 350MBps and 140MBps, respectively. The company said that they chose the slimmest possible form factor for the SSD to meet the demand of pizza box-style blade server environments.

Hardware Section Sponsored by
MVi

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Software Updates

Celent, a Boston-based financial research and consulting firm, estimates 85% of all US financial institutions will deploy some form of branch image capture by the end of 2011. Celent recommends that banks considering a teller capture initiative should:

1) Remove back counter capture equipment.

2) Refresh the teller system if needed.

3) Invest in fast bulk feed scanners.

Acronis announced the release of their new VMware disaster recovery product, vmProtect 6. They tout the software's following features:

• Web-based interface that allows remote management from most browser-enabled devices, including smart phones.

• Multiple virtual machines can be backed up and restored simultaneously.

• Both image and file-level recovery. A restore can include a complete VM image or only specific files, directories or volumes.

• Includes compression and deduplication.

• Provides for physical-to-virtual (P2V) and virtual-to-virtual (V2V) migrations.

 

Software Section Sponsored by
Raddon Financial Group (RFG)

 

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ATMs/Kiosks

ATEN announced their new KN1000 KVM Over the NET solution which offers remote kiosk management and support. The unit is an all-in-one, hardware-based control unit that provides KVM over IP, remote power and serial console management as well as virtual media functionality. The KN1000's built-in power outlet provides remote power management (on, off and rebooting). Users can also configure network switches and other serial control devices through the KN1000's serial console functionality.

With increasing sophistication, criminals are able to mimic the appearance of ATM fascias, card readers and other aspects that fool all but the most observant users. Now they have new tool in their arsenal: 3D printers that take two dimensional computer images and assemble them into three dimensional models by laying down successive layers of powder that are heated, shaped and hardened. Federal authorities are alleging that these high-end 3D printers ($10,000 – $20,000) from manufacturers such as Objet, 3D Systems and Stratasys have been used by scammers to produce flawless skimmer devices with exacting precision.

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Wireless World


T8 Webware has launched Grip which is a financial decision support tool that enables banks to brand and offer an app that provides numerous mobile services. The app aggregates customers’ balance and transaction data from an unlimited number of domestic FIs into a single, up-to-the-minute collective view. Grip does not require core integration, and comes with a dashboard that measures the aggregate usage patterns (frequency, time of day, location, etc.). banks can brand and market the app under their own unique name, allowing customers to download it from the Apple App Store or the Android Market.

NCR announced it has launched NCR APTRA Mobile Banking 3.0, a global mobile banking platform intended to let banks offer their customers banking services through mobile apps, mobile browser or SMS. NCR says that their platform includes features such as account balances checks, transaction history, money transfer between accounts, bill payment, and branches and ATM location. Additionally, customization of the platform is available through NCR's Global Professional Services.

Google and Visa have signed a deal that extends Google Wallet digital payments to Visa credit, debit and prepaid account holders around the world. Google has licensed Visa payWave, an NFC-based payment technology that lets customers make retail payments by waving their phones in front of a payment terminal. The app was previously only set to work with MasterCard accounts. Discover and American Express have also made available their NFC specifications so that their account holders can use future versions of Google Wallet.

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Security Section


According to research from Check Point Software Technologies, social engineering attacks are widespread, frequent and cost organizations thousands of dollars annually. The most common attack vectors for social engineering attacks were phishing emails, which accounted for 47 percent of incidents, followed by social networking sites at 39 percent. New employees are the most susceptible to social engineering, according to the report, followed by contractors (44 percent), executive assistants (38 percent), human resources (33 percent), business leaders (32 percent) and IT personnel (23 percent).

Radware has introduced their Attack Mitigation System (AMS) which they claim is the industry's first fully integrated IT security strategy and portfolio that protects the application infrastructure in real time against network and application downtime, application vulnerability exploitation, malware spread, information theft, Web service attacks and Web defacement. They say that AMS consolidates multiple attack detection with mitigation technologies, such as signature detection and network and application behavioral analysis, to handle malicious application traffic through application-level challenge/response techniques.

Security Section Sponsored by
Ongoing Operations

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• Isolated from other businesses • Secure facilities with motion activated cameras and 24/7 monitoring
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• State of the art infrastructure and backbone to support key IT infrastructure
 (*Hagerstown, MD facility only)

 

Contact us at info@ongoingoperations.com or by calling 877-552-7892 to learn more. Take advantage of the complete package for $1,600 per month in any of our four data center locations including our new Middletown, Virginia facility.


Backup bundle includes:

- 1 Rack for Equipment Co-location
- OGO Replicator solution
- Connectivity/bandwidth

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Leaders Roundtable

Core Systems:

Growing the Community Bank with the Help of Core Systems


 
FIS - http://www.fisglobal.com
Read Patricia Valentino's comments:
Fiserv - http://www.fiserv.com
Read Mark Atchison's comments:

Harland Financial Solutions - http://www.harlandfinancialsolutions.com
Read Jennifer Roberts' comments:
http://www.banktt.com/roundtable/HFS.pdf


Fiserv - http://www.opensolutions.com
Read David Mitchell's comments:

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Technology and Marketing

Some studies have shown that so called green loans made to foster environmentally friendly projects can be profitable for banks and help attract financially strong borrowers. Analysts note that these green loans can be particularly important to smaller banks in expanding their loan portfolio and attracting new customers. To be successful, it is often critical to partner with local utilities, vendors, and nonprofit organizations.

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Online Banking/E-Commerce/Website Design


Fiserv announced that it will begin personalizing chip payment cards based on the Europay MasterCard Visa (EMV) standard. The EMV card features a micro-processing chip that stores cardholder data securely, helping reduce the number of fraudulent transactions resulting from counterfeit, lost and stolen cards.

Dynamics just unveiled its Chip And Choice technology which includes two chips - a secure, embedded chip and an exposed chip. A user can select different payment options by pressing different buttons on the card. Dynamics' secure, embedded chip then writes a different, temporary chip profile into the exposed chip based on the user's selection. In doing so, a user can select and use different payment applications even with readers that do not support such applications.

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Internet Access

Iridium, the firm that owns and operates the Iridium constellation of low-earth-orbit communications satellites, recently announced upgrade plans for their satellite constellation. While the service is optimized for voice, there is a basic data service which is suitable for e-mail and messaging. Iridium is now working on an upgrade, to begin launching in 2015 and with completion in 2017, to replace all of their satellites with newer models capable of much more capacity and much higher data rates.

Siemens Enterprise Communications has introduced OpenScape Desktop Videoconferencing as part of the updated OpenScape UC Suite, designed to make things easier and more affordable for organizations to deploy videoconferencing to the desktop. The new release of OpenScape UC Suite includes enhancements to OpenScape Voice including IPv6 support and SDES security, as well as expanded analog device support for OpenScape Branch and Skype Connect trunking options for OpenScape Session Border Controller.

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Call Centers



Telesphere announced a partnership with CosmoCom to offer a new interaction management suite with a portfolio of hosted contact center applications and advanced tools for contact centers. This portfolio includes: trackable email, VoIP and chat, skills-based routing, "cradle-to-grave" reporting, a graphical call-flow designer, a fully Web-based design, eliminating the need for client software, capability to add-on third-party reporting tools and support for whisper and DNIS.

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