BANK tech-trends News
 

July 25, 2011 - July 29, 2011

• Hardware News
• Software Updates
• ATMs/Kiosks
• Wireless World
• Security Section
• Leaders Roundtable
• Technology and Marketing
• Online Banking/E-Commerce/
  Website Design
• Internet Access
• Call Centers

Complimentary Webinar

Voice Recovery & Business Continuity Insurance

This program will educate and demonstrate how to comply with FDIC emergency preparedness guidelines by protecting the communications of your community bank in the event of a communications outage. This new, easy-to-use technology ensures restoration of incoming calls and faxes soon after a natural disaster or other telecom outage. The service is affordable for large or small banks, and satisfies all FDIC compliance requirements for communications emergency preparedness.


What You Will Learn:

- How to rapidly recover from outages
- How to regain complete control of incoming calls and faxes
- How to reroute up to thousands of phone numbers in minutes or even seconds
- How to broadcast recorded messages to small or large groups of people

Who Should Attend: This program will benefit senior managers, IT Directors, VPs of Operations, and anyone at the bank who is interested in telecommunications, disaster recovery or business continuity.

Presented By: Telecom Recovery is an industry pioneer in the rapid recovery of communications after a telecommunications outage, with a unique focus on the restoration of the incoming calls to existing phone numbers.

Date: Schedule a 30-minute live demonstration at your convenience that could one day save your business. If this isn't the easiest to use, most affordable, and most powerful inbound telecom disaster recovery system that you have ever seen, we will send you a free gift - seeing is believing!

To Register: http://www.banktt.com/webinars.htm  
 

~ This Week's News is Sponsored by MARQUIS Software Solutions ~

Please contact John Kassing @ johnk@gomarquis.com, or call 800-365-4274 to learn more about MCIF, referral tracking or CRM solutions that you can and will actually use!

Hardware News

New line cards for the Catalyst 4500 switches support Universal Power Over Ethernet (UPoE), a means of supplying up to 60 watts per switch port which is enough to power a 23-inch monitor, thin-client computer and webcam-equipped IP phone. UPoE differs from previous versions of PoE in that it uses all four pairs of an Ethernet cable to supply power, doubling the wattage available to UPoE-capable devices. The new WS-X4748-UPoE+E line card has 48 Gigabit Ethernet ports, 24 of which can supply UPoE power. Cisco says that UPoE had no impact on system throughput or latency.

Lieberman Software announced the availability of a solution to discover Integrated Lights-Out (ILO) devices in Hewlett-Packard (HP) ProLiant servers and control access to the devices’ user accounts. HP iLO is an industry-leading remote access device that allows IT staff to access server administrative controls, reboot machines, monitor system components, and install and update BIOS from any location. Lieberman Software’s solution enables organizations to maintain frequently changed, unique credentials for each iLO device on the network, eliminating the risky practice of using a common, shared password among multiple remote access devices. Access to the credentials is granted through an audited web portal, and the time-limited passwords are only available to delegated individuals and automatically changed after each use.

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ATMs/Kiosks

Some observers believe that the updated FFIEC authentication guidance applies to ATMs and that ATM deployers should be doing more to battle ATM fraud. One suggestion is that upon detecting unusual and possibly fraudulent ATM activity, the ATM screen could present the user with an out-of-wallet challenge question. In action, the question would need to have a numeric answer (e.g., what year were you married) which means that current ATM key pads used to enter in PIN information would not have to be modified.

The National Australia Bank (NAB) has come out with an unusual marketing campaign: enter a contest to have one of their ATMs installed in your living room. Using Twitter, NAB is offering a link to a form on its website inviting Australians to apply for the unusual prize. The person picked will also get an opportunity for Internet fame, becoming part of their marketing campaign, having their "ATM exploits" filmed and transmitted online.

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According to Gartner, worldwide mobile payment volume is forecast to total $86.1 billion, up 75.9 percent from 2010 volume of $48.9 billion. Despite these strong growth projections, Gartner analysts said the mobile payment market is growing slower than expected. Wireless Application Protocol (WAP) will remain the preferred mobile access technology in developed markets, where the mobile Internet is commonly available and activated on the phone. Mobile app downloads and mobile commerce are the main drivers of WAP payments, and WAP will account for almost 90 percent of all mobile transactions in North America.

Atlanta-based CorFire announced a branded suite of mobile e-commerce technology packages. CorFire’s branded products include CorTrust, its Trusted Service Manager (TSM); CorPay, a mobile wallet platform; and Cor360, a set of mobile marketing services that includes location-enabled offers, gifting, and loyalty services. The firm says that CorTrust enables banks to issue credit card and debit cards securely to the mobile device.

Isis, the mobile-payments joint venture of AT&T, Verizon Wireless, and T-Mobile, recently abandoned plans to build a proprietary merchant network. Now they have announced that they have enlisted the support of the four major general-purpose card networks in the U.S. In effect, card issuers that want to enable their cardholders to migrate their accounts to Isis’s mobile wallet can now do that more easily with all of the card brands as partners.

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G Data Software announced the availability of its Version 11 product line, which they claim has 99.7% malware detection rates. The software features dual-engine scanning technology, and includes IdleScan technology - only scanning your system while at rest. It also comes with full Active Directory support to import existing groups and allow automatic client installations and an anti-virus plug-in for Microsoft Exchange.

Rapid7, a leading provider of security risk intelligence solutions, announced the launch of NeXpose 2011 Summer Release, the latest update of their vulnerability management solution. The company says that this release of NeXpose offers improved administrative capabilities, expanded API management, and increased accuracy and precision of vulnerability scanning.

Is Your Bank Prepared for A Disaster?

Tornadoes, Floods, Hurricanes and other events can leave widespread devastation. Now is the time to make sure your business continuity program is complete. Ongoing Operations can help – we now offer four Recovery Data Centers including a new business continuity center in Middletown, Virginia.

Contact us at info@ongoingoperations.com or by calling 877-552-7892 to learn more. You can also view details about how our Replicator solution can help you eliminate tape backups at  www.ogoreplicator.com.

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Online & Mobile Banking:

Lowering Channel Costs & Enabling More Self-service

Bluepoint Solutions - http://www.bluepointsolutions.com Read Andrew Tilbury's comments: http://www.banktt.com/Bluepoint.pdf

CIC - Communication Intelligence Corp. - http://www.cic.com Read Jay Thakore's comments: http://www.banktt.com/CIC.pdf

Confident Technologies - http://www.confidenttechnologies.com Read William Goldbach's comments: http://www.banktt.com/Confident.pdf

eEminder - http://www.eeminder.com   Read Thomas Utsch's comments:   http://www.banktt.com/eEminder.pdf

Harland Financial Solutions - http://www.harlandfinancialsolutions.com Read Jeff Marshall's comments: http://www.banktt.com/roundtable/HFS.pdf

Integrated Media Management - http://www.immonline.com   Read Nish Shah's comments:   http://www.banktt.com/roundtable/IMM.pdf

Javelin Strategy & Research - http://www.javelinresearch.com Read Mark Schwanhausser's comments: http://www.banktt.com/Javelin.pdf

Online Banking Solutions - http://www.onlinebankingsolutions.com Read Joe Spatarella's comments:     http://www.banktt.com/OnlineBanking.pdf

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Bits, the technology arm of the Financial Services Roundtable, has issued a framework for banks adopting social media and a guide to managing related security risks. The Bits paper - 'Social Media Risks and Mitigation' - was compiled by a panel of security, technology and communications executives to guide FIs as they build out their presence on social platforms like Facebook, Twitter and YouTube. The paper deals with compliance, information retention, and hiring issues, and with security risks that range from reputation threats to phishing and social engineering exploits.

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ZestCash, which was founded by the former CIO of Google and the former chief customer officer of Capital One, is looking to lend money to individuals who don't have access to traditional credit. The 18-month-old startup hopes to displace payday lenders with their system. The lender says that are looking beyond traditional credit bureaus for the data it needs to more accurately calculate loan risk. They develop their proprietary score via various sources, crawls, and alternative data providers - ZestCash relies on Amazon Web Services, proprietary software, and "big math and big data."

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Kerio Technologies, a company established in 1997, has launched a new Asterisk-based PBX. Kerio Operator 1.1 is an IP-PBX that is designed to be easy-to-use with its web-based GUI and targets smaller organizations. The system features integrated security, including protection against SIP password guessing and can block IP addresses that fail SIP authentication automatically based on criteria you specify. Kerio Operator 1.1 is available as both a software appliance or hardware box.

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Infradapt offers enhanced hosted communications and phone systems, including the Digium Switchvox for small and mid-sized businesses and Presence OpenGate contact center platform for contact centers. Based on Asterisk, the open-source PBX, Presence is a modular contact center platform that offers:

• Voice Inbound
• Voice Outbound
• Scripting
• Intelligent Routing
• IVR
• Robo-Dialer
• Reporting / Analytics
• Messaging & Internet
• Social Media
• Recording (Screen and Audio)

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