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BANK tech-trends News
March 16, 2009 - March 20, 2009
Canon announced the availability of the imageFORMULA
CR-180II Check Transport device, the successor to the Canon CR-180. The
Canon CR-180II features duplex scanning speeds of up to 180 checks per
minute, a high-capacity 200-document auto feeder, and two output
pockets. Using Infrared Double-Feed Detection, the CR-180II handles a
wide variety of document types, including payment or deposit slips,
carrier envelopes, as well as document batches of mixed dimensions and
thicknesses. It has an output resolution of up to 240 dots-per-inch
(dpi), including a new 120 dpi grayscale mode.
Microsoft and Marathon Technologies are partnering to make software-based fault tolerant computing more affordable. They are now offering three levels of availability:
Level One: Microsoft Failover Clustering - High availability helps eliminate single points of failure - reducing downtime, guarding against data loss
Level Two: everRun Component-Level Fault Tolerance – For applications with requirement for little or no downtime, zero data loss
Level Three: everRun System - Level Fault Tolerance - For the most critical applications with requirement for zero downtime, zero data loss
Wikis help organizations keep all their working documents per project in a central place where everyone can get to them from anywhere, securely. One option is SamePage from eTouch Systems. SamePage provides access control features so you can allow or deny access to anything for anyone. Many organizations use the hosted model and store their documents on SamePage’s servers, but eTouch also offers on-site software for organizations to host themselves. SamePage offers their service free for up to five users and a limited number of projects and pages. Pricing for up to 20 users starts at $100 per month.
ADT is introducing to North American financial
institutions its Anti-Skim ATM Security Solution that helps prevent
skimming attempts and detects skimming devices on all major ATM makes
and models. The ADT solution is installed inside an ATM near the card
reader, making it invisible from the outside. The technology helps
prevent card skimming attempts by interrupting the operation of the
illegal card reader. The solution also detects the presence of foreign
devices placed over or near an ATM card entry slot. The ADT solution can
trigger a silent alarm for command center response and can coordinate
video surveillance of all skimming activities, plus the firm says that
it requires no software adjustments to the ATM.
Biometric Digest Highlights - WWW.BIODIGEST.COM
Voice biometric proponents believe that call centers
must get away from their current cold, bureaucratic inquisition. “What
is your account number? What is your social security number? Date of
birth? Mother’s maiden name? They are convinced that voice verification
can prevent this and save money. Here are some leading Voice Biometric
Fidelity National Information Services is live with
their three pronged approach to mobile banking. FIS says that they are
currently the only provider of a hosted, ASP triple play product that is
in production - meaning that FIS can go live with a customer on all
three levels of mobile banking today. The Triple Play product offers
customers the flexibility of choosing the appropriate level of service
including Level 1 - SMS Text, Level 2 - Mobile Web and Level 3 – Full
Downloadable Web Application. Plus they include customized support for
specific platforms such as the iPhone and BlackBerry as part of their
Downloadable Web Applications.
Protecting Customer Data at Rest and in Motion
Technology and Marketing
According to consultants from Edgar, Dunn & Co., the ability to save and improve credit scores are top priorities in the minds of unbanked consumers. They say that prepaid cards offer a way to meet those needs of the one in seven U.S. adults (about 28 million people) currently lacking a banking relationship. Those with credit records make up 55% of the unbanked, of which 25% have credit scores of 605 or above. The firm argues that prepaid cards have all of the right features to appeal to this group: convenience, universal acceptance, direct debiting and security.
Online Banking/E-Commerce/Website Design
CallTower has released what it claims is the first
true hosted solution that integrates Microsoft Office Communications
Server (OCS) 2007 with Cisco Unified Communications Manager (CallManager).
San Francisco-based CallTower's on-demand CallManager solution offers a
single interface and bill for telephony services, web and audio
conferencing, unified messaging, voice to text, text to voice, Internet,
presence, screen pops and more.
inContact, a provider of on-demand contact center software and agent optimization tools, recently announced integration of its inContact platform for contact centers with Microsoft Dynamics CRM. With this integration, a single sign-on option will be available for inContact and Microsoft Dynamics CRM. This includes inContact's modules for call routing Automated Call Distributor (ACD), Interactive Voice Response (IVR) and outbound systems which can interact in multiple ways with Microsoft Dynamics CRM. With this, the agent is fed caller information automatically and an auto pop-up on the caller is available for the agent when the caller dials in to the system.