BANK tech-trends News
February 16, 2009 - February 20, 2009
- Hardware News
- Software Updates
- ATMs/Kiosks
- Biometric Digest Highlights
- Wireless World
- Security Section
- Leaders Roundtable
- Technology and Marketing
- Online Banking/E-Commerce/
Website Design - Internet Access
- Call Centers
Hardware News
Iomega has expanded its lineup of network storage with
a four-bay solution - the StorCenter Pro ix4-100 is offered with 2TB or
4TB of storage included. The ix4-100 has advanced features like RAID
Level 5 and 10 capabilities, virtual environment support, and the
ability to capture real-time video from up to three surveillance cams.
The 2TB StorCenter Pro ix4-100 runs $799.95.
Hewlett-Packard has warned owners of some of its laser printers to
update their devices' firmware or risk having remote attackers access
previously printed documents. HP said users of certain LaserJet, Color
LaserJet and Digital Sender models are affected, and it urged them to
immediately download and install firmware upgrades. The devices include
10 LaserJet models, ranging from the 2410 to the 9050; two Color
LaserJet models; and the 9200C Digital Sender, a sheet-fed document
scanner. Other than patching, the only other defense measure available
is to disable access to the printers' online control interface.
Software Updates
The Trusted Computing Group, made up of disk hardware and software vendors, just published three encryption specifications to cover storage devices in consumer laptops and desktop computers as well as enterprise-class drives used in servers and disk storage arrays. Some analysts are convinced that in the next few years that all disk drive manufacturers will be offering drives that use these specifications for firmware-based encryption. With the current standard, however, if a user loses their password and a drive becomes damaged or corrupted, the data is not recoverable. However, the current disk encryption specifications allow administrators to create more than one password to access data, so that if a user were to lose one, they could still access the employee's hard drive with the backup password.
Parascript, an image analysis and pattern recognition technology provider, announced CheckUltra which they say is a next-generation check recognition solution that offers a dramatic rise in courtesy (CAR) and legal amount recognition (LAR) rates and a significant reduction in labor and errors associated with check processing. They claim that CheckUltra offers the industry’s highest courtesy and legal amount recognition rates of up to 10 percent higher than other products on the market, and that the MICR line recognition results are at least on par with, if not higher than, the results of magnetic readers.
Software Section Sponsored by Raddon Financial Group (RFG) |
ATMs/Kiosks
While NCR expects their revenue to drop this year between 2 percent and 6 percent from 2008's totals, the Dayton, OH-based company remains upbeat. The company announced it had regained the No. 1 ATM sales position in North America, and touted the fact that they launched more than 50 new products in 2008 despite a difficult economic environment.
Biometric Digest Highlights - WWW.BIODIGEST.COM
MetaPass is touting their virtualization-based, universal single sign-on (SSO) solution as a next generation Enterprise SSO system that integrates universally with any and all target applications. They say that it also connects without any infrastructure change to any LDAP directory or any SPML-compliant provisioning system. Additionally, SSO by its very nature lends itself to other strong authentication device such as smart cards, and particularly fingerprint biometrics.
Wireless World
Qualcomm announced that they have added support for
Near Field Communication (NFC) technology to certain chipsets in its
product portfolio. Qualcomm hopes to accelerate the commercial
availability of mobile handsets featuring the short-range technology and
is engaged with leading NFC solutions providers to develop reference
designs based on the company's Mobile Station Modem chipsets. NFC is a
short-range wireless connectivity technology operating at 13.56 MHz and
transferring data at up to 424 Kbps. NFC technology is well suited for
payment, mass transit, ticketing and other similar applications
requiring a quick and secure contactless exchange of data between
devices that are in close proximity to each other.
In a related story, Gemalto and INSIDE Contactless announced the
availability of a NFC solution fully complying with the latest ETSI
standards. According to the companies, the solution also meets the new
GSM Association "Pay-Buy-Mobile" mobile handset requirements. Gemalto
and Inside have been participating in seven "Pay-Buy-Mobile" pilot
programs around the world.
Security Section
According to Javelin Strategy & Research, the number of people falling
victim to identity fraud in the US last year increased by 22% to 9.9
million adults. However, the 2009 Identity Fraud Survey Report found
that detection and resolution efforts are having an impact, with
consumers and businesses detecting and resolving fraud more quickly. As
a result the mean consumer costs of identity fraud plummeted by 31% to
$496 per incident in 2008. The study also found that women were 26% more
likely to be victims of identity fraud than men this past year.
By some accounts, the most popular passwords are password and 123456.
People are so predictable that many fraudsters commonly make use of
lists of predictable passwords, such as the top 500 worst passwords on:
http://www.whatsmypass.com/?p=415
Even “clever” passwords are predictable and make the list:
ncc1701 - The ship number for the Starship Enterprise.
thx1138 - The name of George Lucas’s first movie.
qazwsx - Follows a simple pattern when typed on a typical keyboard.
666666 - Six sixes.
7777777 - Seven sevens.
ou812 - The title of a 1988 Van Halen album.
8675309 - The number mentioned in the 1982 Tommy Tutone song.
Leaders Roundtable
Security:
Protecting Customer Data at Rest and in Motion
 |
CheckFree -
http://www.checkfree.com Read Christopher Beier's comments: |
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Code Green Networks -
http://www.codegreennetworks.com
Read Rod Murchison's comments: |
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e-DMZ Security -
http://www.e-dmzsecurity.com Read Kris Zupan's comments: |
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Gladiator Technology -
http://www.gladiatortechnology.com Read Danny Johnston's comments: http://www.banktt.com/roundtable/Gladiator.pdf |
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Guardian Analytics -
http://www.guardiananalytics.com Read Tom Miltonberger's comments: http://www.banktt.com/roundtable/Guardian.pdf |
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HEIT -
http://www.goheit.com Read Dan Holt's comments: |
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Integrated Computer Solutions -
http://www.icsinc.com Read Keith Young's comments: http://www.banktt.com/roundtable/ICS.pdf |
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Intrepidus Group -
http://www.intrepidusgroup.com Read Rohyt Belani's comments: http://www.banktt.com/roundtable/Intrepidus.pdf |
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Netsecuris -
http://www.netsecuris.com Read Leonard Jacobs' comments: http://www.banktt.com/roundtable/Netsecuris.pdf |
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Network
Box -
http://www.networkboxusa.com Read Pierluigi Stella's comments: |
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Perimeter
eSecurity -
http://www.perimeterusa.com Read Kevin Prince's comments: |
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Reclamere -
http://www.reclamere.com Read Kevin Doyle's comments: |
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Simpler-Webb -
http://www.swinc.com Read Jeff Simpler's comments: http://www.banktt.com/roundtable/SimplerWebb.pdf |
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SkyRecon Systems -
http://www.skyrecon.com Read Sean Martin's comments: http://www.banktt.com/roundtable/SkyRecon.pdf |
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Software and Management Associates -
http://www.smausa.com Read Michael W. Taylor's comments: http://www.banktt.com/roundtable/SMA.pdf |
Technology and Marketing
Fiserv has updated Aperio which is their business process management solution. Fiserv Aperio now features Campaign Management, which enables marketing departments to design, develop, deploy, monitor and measure their marketing campaigns across all channels. Fiserv Aperio treats each customer as an individual “campaign” and applies focused marketing and process automation to their individual needs. Fiserv also said that Aperio Interaction Optimizer, which already delivers Intelligent Prompts (Best Next Action) to staffed and electronic channels, has been enhanced with an additional layer of sophisticated analytics that provides real-time modeling and scoring tools.
Online Banking/E-Commerce/Website Design
Primax announced the launch of their new proprietary web-based card issuer
reporting productivity tool. Developed for bank card issuers, the
reporting tool offers card issuers proprietary access to their
management reports. The tool allows clients secure access via the
internet without installing software or viewing modules. Reporting
options for accounts including history and balance are available; and
customized reports can be created to sort by report month, client name,
and other information fields.
Digital Insight has delivered Small Business FinanceWorks to help banks
acquire low cost small business deposits and sustain a competitive
advantage by offering an online hub for their small business customers.
They say that the package includes a suite of offerings that will enable
a small business owner to get paid faster, expedite payroll processing
and streamline bookkeeping by helping manage: 1) Billing and Invoicing;
2) Remote Deposits; 3) Legal Filings; and 4) Payroll.
Virgin Money announced that it is becoming a wholesale mortgage lender
in the U.S. and that 150 brokers have already joined its high-tech
network. They are now a lender and processor of traditional mortgages,
as well as intra-family and seller-financed mortgages. Virgin Money says
their platform features:
- Real-time status updates and rate quotes
- Clear and updated product guidelines
- Ability to import brokers' 1003 directly using their loan origination
systems
- Paperless underwriting for all loans
- Ongoing, on-site technology training
Aculab's ApplianX IP Gateway has won an ITEXPO EAST
2009 “Best of Show" award. Aculab says that their solution is designed
to make it easy and affordable for organizations to switch to VoIP at a
pace that suits them and that protects their investments in any legacy
telephony equipment. ApplianX IP Gateway was recently updated to support
Diversion, Transfer, Message Waiting Indicator and Route Optimization.
Packet Design has come out with a new product called the MPLS WAN
Explorer which is designed to provide visibility into MPLS
(Multi-Protocol Label Switching) networks. The software gives IT
Departments route analytics tools so that they can view a complex WAN
topology beyond the edges of the enterprise via a detailed map that
shows distinct VPNs and highlights reachability problems. Packet Design
says that their software accurately assesses how well telecom providers
are doing, and helps hold them accountable for agreed-upon services and
policies.
According to a recent survey by FurstPerson, call centers identified employee referrals as the source of the largest percentage of new hires. The organization's website, print ads and national job boards were the next three most productive call center hiring strategies. The average monthly attrition rate in North American call centers was 7.18 percent; with the average cost of attrition per agent was $5,466.
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